The mission statement of our company is to become the premier provider of roadside assistance and towing services in the Alameda county and other neighbouring areas. It is our desire to deliver high-quality solutions to various vehicle problems that most of the drivers experience on the road. By embracing technology, developing internal efficiencies, and focusing on the client’s welfare, we can minimize automobile accidents and help the drivers get back on the road as soon as possible.
Our Strategy
Despite the advancement of technology and changes in most of our highways and vehicles, there is still a number of road accidents that happen every now and then. The reasons for such situation may be varied, but it can be minimized. However, when accidents or vehicles happen, the best thing you can do it is to seek professional help.
Our strategy as a local company is to make our roadside assistance and towing services available 24 hours a day in 7 days a week, or all throughout the year. We believe that safety is an utmost concern that is why we continue to provide assistance at any time of the day, no matter what the weather conditions are. We also make sure to arrive as early as possible on the client’s location so he or she can use his or her vehicle right away.
Our company understands what most drivers need. We know how it feels to be in a car lockout situation, in an accident, or even experiencing a flat tire in the middle of the road. With these circumstances, we give a quick response and guarantee to arrive on time. Our team of licensed technicians are always on the go to provide solutions to any vehicle problems. We have a wide range of services available so any concerns can be addressed anytime by our professional experts.
Our Key to Success
Our goal is to go beyond the customer’s expectations while upholding a professional business practice. Through the years in the business, we continue to innovate and provide exceptional roadside assistance and towing services to various vehicles. We have a team of dedicated professionals who are licensed drivers, expert locksmiths, experienced towing and roadside assistance technicians, and friendly customer service representatives. They are well-trained and highly skilled individuals who are very much capable of delivering the company’s promise to quality services to all vehicle drivers.
The success that we have right now is fuelled by our dedication to help and ensure our client’s safety. We invest greatly on our people by making them updated with the latest techniques in roadside assistance and towing services. We also provide them with state-of-the-art tools and equipment so they can efficiently cater the customer’s needs.
At Silverline Towing, we do not just take care of our clients, but we also make our staff happy and satisfied. Aside from having a friendly working environment for everyone, we reward our technicians and office staff with competitive salary and employee benefits. With this, we consistently gained a lot of recognitions and positive feedbacks from our old and new clients.
